More often than not, what gets in the way of a meeting going well has little to do with the subject-matter being discussed. It's far...

Good meetings set the right tone from the start. Much depends on what everyone feels about being there.  People in business often lead...

To communicate well, words need to be given their full value. But I’ve noticed how easily we can all develop a habit of destroying that...

Ray Charlton, a profoundly wise trainer and member of the facilitation team on Henley Business School’s bespoke leadership courses, says...

Arriving at a gathering of human beings where you don’t know many – or any – others can feel pretty daunting. For some people, it’s a...

Most of us have probably met the guy in the cartoon at some point (let’s overlook the possibility that any of us might actually BE the...